Home > FAQ
- Are there any guarantees that you will find the information you are looking for?
- Yes! All of the phone look ups are protected by a money back guarantee, if the information is not found then your purchase will be refunded
- Why am I being transferred from one portal to another, aren't you the one performing the lookup?
- Good question! Even though it seems like this web-site is the one that performs the final look up it's actually not the case. Once you fill in the number you are transferred to the main search hub which performs the final search, you may think of us as your friendly destination gateway.
- Do you disclose my name to anyone? Especially the person whose phone number I'm tracing?
- Absolutely not! Your phone number is not revealed to anyone and the party whose number was traced, has no way of knowing that someone has done so.
- I noticed my phone number on your web-site and I would like it removed!
- Please send an email to support@locate-and-identify.com, furthermore we recommend that you run a onetime lookup on your phone number and at the check-out page, select "make my number private" this will prevent people from tracing your phone number using the hub portal.
- Is this legal?
- Yes, this is 100% legal.
- How do I contact the web-master to report something about the site?
- Please send an email to support@locate-and-identify.com